![]() To exchange goods, you must contact us at 0541 920480 or write an email to orders with subject "Change of goods order no." to reserve the item you want to replace and receive the exchange instructions. The costs for changing the goods are charged to the customer and amount to 20 Euros per pair of sneakers (return shipping) valid for all customized sneakers models and 10 Euros for BalloDaSola personalized sandals. The deadline for making the exchange is 14 days from the date of receipt of the goods. The exchange can only be made with a different size of the same purchased item. About Press Copyright Contact us Creators Advertise Developers Terms Privacy Policy & Safety How YouTube works Test new features Press Copyright Contact us Creators. Costituisce la forma abbreviata di Emanuela, a sua volta femminile del nome di origine ebraica Emanuele, che significa 'Dio è con noi'. When the package is shipped from our warehouses, you will receive a shipment confirmation email.Įvery shoe purchased on it is packaged and handcrafted to measure for the customer AFTER the order has been placed.įor the uniqueness and personalization of each single product purchased on it is possible to CHANGE the number of the goods but not the return. ![]() Shipping on is free for Italy, while for EU countries the shipping costs may vary and will be calculated when purchasing the goods.įor Italy, delivery takes place approximately within 2 working days, to be calculated from the moment the package leaves our warehouse (1-2 working days from the date of the order and based on the timing of the creation of the single personalized shoe which takes place AFTER the order).
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